Systems and Design Thinking Course - Master Problem-Solving Skills

Mindi Yip Siow Hui is a distinguished wellness trainer with over 20 years of professional experience spanning product development, market research, and consumer insight. Her extensive career has provided her with profound expertise in understanding how wellness initiatives directly impact employee capability, retention rates, and customer trust within organizational settings. As the creator of the MINDiLEAF™ 8-Dimensional Wellness Framework, Mindi has developed a comprehensive holistic model that addresses Physical, Emotional, Mental, Social, Environmental, Occupational, Financial, and Life-Purpose dimensions of well-being. This innovative framework represents her commitment to delivering evidence-based, results-driven wellness programs that are firmly grounded in real-world application. Her approach uniquely combines scientific knowledge with practical wellness techniques, ensuring that participants receive training that translates directly into measurable improvements in their personal and professional lives. Mindi holds an impressive array of professional certifications that underscore her expertise and commitment to excellence. She is a Certified Professional Trainer by IPMA, ensuring adherence to international training standards. Her TTT Certification and HRD Corp accreditation demonstrate her capability to design and deliver programs specifically tailored for corporate environments. As a Certified EQi 2.0 and EQi 360 Practitioner, she brings specialized expertise in emotional intelligence assessments, supporting leadership development and personal growth initiatives. Her certification as an NS-NLP Practitioner enables her to leverage Neuro-Linguistic Programming techniques to enhance communication skills and facilitate positive mindset shifts among participants. Beyond traditional training methodologies, Mindi incorporates innovative therapeutic approaches into her wellness programs. As a Certified Sound Healing Therapist, she utilizes sound therapy to promote relaxation and emotional balance. Her proficiency as an OH Card Practitioner allows her to employ creative tools that access the subconscious mind, fostering deeper self-reflection and emotional growth among participants. This multifaceted approach ensures that her training programs address wellness from multiple angles, creating lasting transformation for individuals and organizations alike.

Osama Eldrieny is an accomplished Product Design Lead with extensive expertise in creating user-centered digital experiences and building scalable design systems across multiple platforms and industries. With a proven track record of leading high-performing design teams and delivering exceptional user experiences, Osama brings a strategic approach to product design that seamlessly aligns user needs with business objectives. Currently serving as Product Design Lead at WhipMobility and UX Lead at FPT Software in Kuala Lumpur, Osama manages cross-functional teams of designers and engineers to develop responsive web and mobile applications. His leadership extends beyond design execution to include facilitating workshops, conducting design validation sessions, and implementing robust design system processes that ensure consistency across multiple platforms. His ability to define product roadmaps with clear goals aligned with business strategy has been instrumental in driving product success. Osama's technical proficiency spans industry-leading tools including Figma, WebFlow, Framer, Tokens Studio, Adobe XD, and Sketch. He specializes in creating and scaling design systems through the implementation of Design Tokens, having previously achieved a remarkable 70% time savings by streamlining design processes at Ultradata. His expertise encompasses the full spectrum of UX/UI design, from wireframing and prototyping to interaction design and advanced prototyping using Figma Variables. With deep knowledge of user-centered design principles, Osama excels at conducting user research, usability testing, and gathering feedback to drive informed design decisions. His approach incorporates design thinking methodologies for problem-solving, ideation, and iteration, ensuring that every solution is both innovative and practical. As a Certified SAFe 5 Product Owner/Product Manager and Google UX Design Professional Certificate holder, Osama brings structured agile methodology experience to collaborative environments, working effectively with product managers, developers, and stakeholders to deliver impactful solutions that drive measurable business results.

Dr. Rajendaran Vairavan is a dynamic and highly accomplished professional trainer with over 14 years of experience in coaching, mentoring, teaching, and delivering impactful training programs across diverse audiences. He holds a PhD in Microelectronics Engineering from Universiti Malaysia Perlis and brings a unique blend of technical expertise and real-world financial insight to every learning experience. As a Licensed Financial Planner registered with both Bank Negara Malaysia and the Securities Commission, he specializes in financial literacy, personal wealth management, and strategic financial planning for professionals, entrepreneurs, and students. Dr. Rajendaran is a Certified National Competency Standard Train The Trainer (NCS TTT) accredited under NCS-004:2017 by the Jabatan Pembangunan Kemahiran (JPK), Kementerian Sumber Manusia, and an HRDC Accredited Trainer (Trainer ID: 52830). He also holds prestigious certifications including Certified Financial Planner (CFP®), Islamic Financial Planner (IFP®), and Associate Estate Planning Practitioner (AEPP®). His professional credentials are complemented by his role as a Franchisee of Rockwills and his membership with the Financial Planning Association of Malaysia (FPAM). Throughout his career, Dr. Rajendaran has delivered numerous high-impact training sessions and workshops at leading institutions including Infrastructure University Kuala Lumpur, Heriot-Watt University Malaysia, Sunway University, and YMCA Kuala Lumpur. His sessions are characterized by a storytelling-based and action-oriented approach that incorporates real-world case studies, interactive budgeting activities, and facilitated live planning sessions. He aligns his training methodology with adult learning principles (Andragogy) and Kolb's experiential learning model, ensuring participants gain practical, actionable insights. Dr. Rajendaran has been featured in prominent Malaysian media outlets including Free Malaysia Today and The Star Malaysia, where he has provided expert commentary on financial planning, debt management, and bankruptcy trends. His thought leadership and advocacy for financial literacy have positioned him as a trusted voice in the financial planning community. He has conducted workshops supported by the Malaysian Financial Planning Advisers Association (MFPAA) and the Capital Market Development Fund (CMDF), reaching hundreds of participants across different backgrounds. Beyond financial literacy, Dr. Rajendaran is passionate about teaching across a broad spectrum of subjects and is open to conducting customized workshops in diverse areas. His versatile expertise spans communication, leadership, strategic thinking, and personal development. His true passion lies in facilitating meaningful learning experiences that foster growth, build confidence, and empower individuals regardless of their starting point. With his relatable delivery style, certified excellence, and results-driven approach, Dr. Rajendaran consistently delivers high engagement and measurable outcomes in both in-person and online training formats.