PSA878

Problem Solving and Critical Thinking Skills Training Course

Q: What will I learn in this Problem Solving and Critical Thinking course?

You will learn foundational skills for effective problem solving and critical thinking, including the Iceberg Principle and Understanding Resolution Ratio, critical thinking behaviors like active listening and probing, the 'Empty Your Bucket' technique, the 3 C's framework (context, credibility, and consistency), various problem-solving models for individuals and groups, decision-making processes, and practical tools for real-world application through case studies and workplace scenarios.

Q: What are the prerequisites for this course?

This is a beginner-level course that requires only basic IT qualifications. No prior experience in problem solving or critical thinking methodologies is necessary, making it accessible to students, entry-level professionals, engineers, and senior managers alike.

Q: How long is this course and what teaching methods are used?

This is a comprehensive 1-day course that uses a variety of engaging teaching methodologies including lectures, slide presentations, case studies, hands-on labs, group discussions, and Q&A sessions to ensure interactive learning and practical application of concepts.

Q: Who should take this Problem Solving and Critical Thinking course?

This course is designed for a diverse audience including students, entry-level professionals, engineers, and senior managers. Anyone looking to enhance their analytical skills, improve decision-making capabilities, or develop systematic approaches to problem-solving in their personal or professional life will benefit from this training.

Q: Will I receive a certification upon completion?

This course does not include a formal certification. However, you will gain valuable skills and practical knowledge in problem solving and critical thinking that can be immediately applied in workplace scenarios and real-life situations.

Q: What practical skills will I be able to apply after completing this course?

After completing this course, you'll be able to apply the Iceberg Principle for deeper problem analysis, use critical thinking frameworks like the 3 C's, implement various problem-solving models in both individual and group settings, navigate decision-making traps, utilize practical decision-making tools and techniques, and effectively analyze workplace scenarios using structured approaches.

Q: How does this course help with real-world workplace challenges?

The course is specifically designed to bridge theory and practice through case studies, workplace scenario applications, and hands-on exercises. You'll learn to identify common obstacles and counterproductive approaches, apply problem-solving models to actual workplace situations, and use decision-making tools that can be immediately implemented in your professional environment.

Q: Where is the training conducted?

Our online trainings are conducted usually using Zoom or Google Meet. Our physical trainings are normally held in Common Ground, Bangsar South .

Q: Can international participants join this course?

Please check the Available in section to see which countries the course is available in. If your country is not listed, please contact us.

Q: What is the difference between public, corporate, and training provider pricing?

Public pricing : applies for individuals signing up from different companies. Corporate pricing : applies if a company wants to have an intake for its employees only. Training provider pricing : applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.

Master the art of problem solving and critical thinking with our engaging course. Dive deep into decision-making strategies, critical thinking behaviors like active listening and probing, along with practical problem-solving models applicable in real-world scenarios. Enroll now to transform your analytical skills.

Available in:
Malaysia

Face-to-Face Sep 14, 2026 9:00 AM - 5:00 PM Tasmeea Rahman

Created: December 2nd 2020, 3:52 PM MYT Last Modified: September 2nd 2026, 6:03 AM MYT

updated

beginner

We price match

Public Pricing

MYR 1750

Corporate Pricing

Pax:

Training Fees: MYR 6500/day

Total Fees: MYR 6500 ++

Training Provider Pricing

Pax:

Training Fees: MYR 2400/day

Material Fees: MYR 400

Total Fees: MYR 2800 ++

Features

1 day

8 modules

English

Non-Technical: 50 pax

Target Audience

students

engineers

executives

Methodologies

lecture

slides

labs

case studies

group discussion

q&A

Subsidies

What you'll learn

Learn the Iceberg Principle and Understanding Resolution Ratio.
Explore various problem-solving models for individuals and groups.
Navigate individual and collective decision-making processes.
Understand the essentials of effective decision making.
Develop critical thinking skills including active listening and probing.
Identify and evaluate issues using context, credibility, and consistency.
Apply problem-solving techniques to workplace scenarios.
Utilize practical tools and techniques for decision making in real-life applications.

Why should you attend?

This course is meticulously designed to equip learners with the foundational skills necessary for effective problem solving and critical thinking, essential competencies in today's fast-paced and complex world. Through a series of modules, participants are introduced to the key aspects of decision making, starting with understanding the Iceberg Principle and the Understanding Resolution Ratio, which lays the groundwork for deeper insights into problem identification and resolution strategies. The journey continues with an exploration of what it means to be a critical thinker, including behaviors such as active listening, probing, and the 'Empty Your Bucket' technique, all aimed at enhancing one's ability to evaluate issues and viewpoints critically. The importance of context, credibility, and consistency - the 3 C’s - in critical thinking is emphasized, providing learners with a robust framework for analysis. As participants progress to the problem-solving sections, they are introduced to various models and techniques tailored for both groups and individuals. These sessions highlight common obstacles and counterproductive approaches, paving the way for applying these models to real workplace scenarios. Finally, the course delves into decision-making processes, covering everything from individual and collective traps to practical tools and techniques for both individual and group settings, culminating in hands-on application through case studies and exercises.

Course Syllabus

Day 1

Module 1

Module 2

Short Break

15 mins

Module 3

Module 4

Recap and Q&A

15 mins

Lunch

1 hour

Module 5

Module 6

Short Break

15 mins

Module 7

Module 8

Recap and Q&A

15 mins

End of Day 1

Ratings and Reviews

( 3 ratings )

100%

( 3 reviews )

Instructor

Tasmeea Rahman Data Analytics & Engineering Training Specialist

Trainer Profile

TTT Certificate

TTT Accreditation

Tasmeea Rahman is a highly accomplished corporate trainer and academic professional with a unique blend of technical expertise and pedagogical excellence. Currently pursuing her PhD in Project Management with a focus on Energy Management in the electrical power industry at Universiti Putra Malaysia, she maintains an exceptional 4.00/4.00 CGPA while actively contributing to the professional training landscape. With extensive experience as a Freelance Corporate Trainer since 2023, Tasmeea specializes in delivering comprehensive training programs across multiple domains. Her training portfolio encompasses advanced data analytics tools including Python, Power BI, Minitab, Jaspersoft, Apache Superset, and TIBCO Spotfire, as well as machine learning applications. She also excels in teaching engineering design software such as AutoCAD, Autodesk Fusion 360, Solid Edge, and Autodesk 3Ds Max for both 2D and 3D electrical and mechanical designs. Her project management training capabilities further complement her diverse skill set. Her academic credentials are impressive, holding a Master of Engineering Management from Universiti Putra Malaysia (CGPA: 3.713/4.00), an MBA in Marketing from the University of Dhaka (CGPA: 3.61/4.00), and a Bachelor's degree in Electrical and Electronics Engineering. This multidisciplinary educational background enables her to bridge technical concepts with business applications effectively. As an Adjunct Lecturer at Leading University, she demonstrated her ability to develop curricula and deliver engaging lectures on complex electrical and electronics subjects, including VLSI design, digital signal processing, and microprocessor systems. Tasmeea's research contributions are noteworthy, with publications in high-impact journals including a first-author paper in Renewable and Sustainable Energy Reviews (Q1, Impact Factor: 15.9) and co-authored works in IEEE Access. She holds a Train the Trainer Certification from HRD Corp Malaysia and is certified in Agile Project Management by Google. Her technical proficiency spans programming languages like Python and C++, engineering software including MATLAB and CISCO Packet Tracer, and various data analytics platforms. With her combination of industry experience, academic rigor, and certified training expertise, Tasmeea delivers practical, industry-relevant training that empowers professionals to excel in their respective fields.

8 Students

91 Courses

8 Years

( 3 ratings )

100%

( 3 reviews )

Course Reviews

"What i love from this training, there are bunch information of knowledge, books and study cases. Experienced Instructor. I've been taking many course out there but i went home with dissapoinment but not this course and not this instructor. I learned the differences which instructor that really into teaching and not. I highly recommend this training service much better."

"I was seeking for the greatest training, and I found this course to be really beneficial for my career. I was completely blown away by the way the instructor thought of me. He had given several study cases, books, and examples."

"This course provides the solution to all I need to know; the lecturer provided several ideas, explanations, and real-life instances. He is knowledgeable in his area and quite modest."

Instructor Reviews

Tasmeea Rahman

Data Analytics & Engineering Training Specialist

"Tasmeea was an excellent teacher. Very pleasant, willing to assist and answer concerns, and continuously asked how she could assist more. She made the course enjoyable as well as informative."

"Thank you so much for your invaluable guidance. I really enjoyed it and appreciated how much fun you made it! I feel much more equipped to cope with difficult challenges."

"The training was both fascinating and beneficial. Many members of the staff commented on how useful it was. Tasmeea delivers the topic with authority, wit, and passion."

FAQ

Frequently Asked Questions About This Course

What will I learn in this Problem Solving and Critical Thinking course?

What are the prerequisites for this course?

How long is this course and what teaching methods are used?

Who should take this Problem Solving and Critical Thinking course?

Will I receive a certification upon completion?

What practical skills will I be able to apply after completing this course?

How does this course help with real-world workplace challenges?

Where is the training conducted?

Can international participants join this course?

What is the difference between public, corporate, and training provider pricing?

Do I have to pay right away?

I just enrolled in an intake. Does that mean I can attend the course on that date?

What happens if quorum for an intake is not reached?

Why should you attend?

What you'll learn

Learn the Iceberg Principle and Understanding Resolution Ratio.
Explore various problem-solving models for individuals and groups.
Navigate individual and collective decision-making processes.
Understand the essentials of effective decision making.
Develop critical thinking skills including active listening and probing.
Identify and evaluate issues using context, credibility, and consistency.
Apply problem-solving techniques to workplace scenarios.
Utilize practical tools and techniques for decision making in real-life applications.

Course Syllabus

Day 1

Module 1

Module 2

Short Break

15 mins

Module 3

Module 4

Recap and Q&A

15 mins

Lunch

1 hour

Module 5

Module 6

Short Break

15 mins

Module 7

Module 8

Recap and Q&A

15 mins

End of Day 1

Course Reviews

"This course provides the solution to all I need to know; the lecturer provided several ideas, explanations, and real-life instances. He is knowledgeable in his area and quite modest."

Instructor Reviews

Tasmeea Rahman

Data Analytics & Engineering Training Specialist

"Tasmeea was an excellent teacher. Very pleasant, willing to assist and answer concerns, and continuously asked how she could assist more. She made the course enjoyable as well as informative."

"Thank you so much for your invaluable guidance. I really enjoyed it and appreciated how much fun you made it! I feel much more equipped to cope with difficult challenges."

"The training was both fascinating and beneficial. Many members of the staff commented on how useful it was. Tasmeea delivers the topic with authority, wit, and passion."

We price match