Legal & Regulatory Framework in Credit & Collections

Master the complexities of credit control and collections within a robust legal framework. Join our expertly designed program to gain in-depth knowledge of key laws governing debt recovery, regulatory compliance, risk management, and consumer rights. Engage in practical exercises to enhance your skills in negotiation, litigation procedures, and policy development for effective credit management.

updated
intermediate
Legal & Regulatory Framework in Credit & Collections
We price match

Public Pricing

MYR 3500

Corporate Pricing

Pax:

Training Fees: MYR 6500/day
Total Fees: MYR 13000 ++

Training Provider Pricing

Pax:

Training Fees: MYR 5600
Material Fees: MYR 600
Total Fees: MYR 6200

Features

2 days
14 modules
15 intakes
Full life-time access
English

Subsidies

HRDC Claimable logo

What you'll learn

  • Explore regulatory compliance requirements and industry standards.
  • Design compliant credit policies aligned with legal requirements.
  • Understand the importance of credit control and collections within a legal framework.
  • Develop practical skills in drafting demand letters and negotiating with debtors.
  • Identify key laws governing credit agreements and debt recovery processes.
  • Enhance risk management strategies to minimize organizational exposure.
  • Analyze enforcement mechanisms while considering debtor protections.

Why should you attend?

The course delves into the intricate legal and regulatory frameworks that govern credit control and collections, offering a comprehensive understanding of the processes involved in debt recovery. Participants will explore the significance of credit control and the roles played by credit controllers and collectors within this framework. Through hands-on activities, learners will analyze sample credit control policies to ensure compliance with legal standards. Key laws such as the Contracts Act, Limitation Act, Insolvency Act, and consumer protection laws are examined to provide a robust foundation for understanding debt recovery's legal landscape. The course also emphasizes regulatory compliance, highlighting the roles of regulatory bodies and industry standards that guide ethical practices in collections. Participants will engage in role-playing exercises to navigate compliance checks and resolve ethical dilemmas effectively. Practical sessions on pre-litigation steps, demand letter drafting, negotiation techniques, and court procedures equip learners with essential skills for commencing debt recovery actions. The course further explores enforcement mechanisms like wage garnishment and asset seizure while considering debtor protections. Risk management strategies are discussed to minimize legal and operational risks associated with poor compliance. Consumer collections are addressed with a focus on specific regulations affecting collection strategies. Learners will design compliant credit policies and practice effective communication techniques within legal boundaries. The course concludes with reflective practice sessions to ensure continuous compliance monitoring and improvement through case studies that integrate legal, regulatory, and ethical considerations.

Course Syllabus

Day 1 - Legal Foundations & Procedures
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 1
Day 2 - Compliance & Practical Applications
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 2

Instructor

Loading...
Tarun Sukhani Founder & CTO Teaching

Tarun Sukhani is a distinguished professional trainer and consultant with over 25 years of comprehensive industry experience spanning multinational corporations across the US, Europe, Asia, South America, and the Middle East. His extensive background encompasses senior executive roles including CIO/CTO, director, and board member positions at renowned organizations such as Dell, AMD, and Experian, as well as regional conglomerates like Indra in Asia Pacific. This diverse corporate experience provides him with unique insights into enterprise-level challenges and solutions across multiple business functions including HR, Finance, Operations, Sales, Risk Management, Engineering, and Accounting. As a highly sought-after trainer, Tarun specializes in an impressive array of cutting-edge technologies and methodologies. His expertise spans Agile/Scrum/SAFe frameworks, enterprise architecture (TOGAF/COBIT/ITIL), cybersecurity (CISSP/CEH/CISO), project management (PRINCE2/PMP), Big Data technologies (Hadoop/Spark), Data Science with Python and R, DevOps practices, Machine Learning/AI, cloud computing, blockchain technologies, and modern development frameworks. This comprehensive skill set enables him to deliver training across the entire technology spectrum, from foundational concepts to advanced implementations. His training delivery extends throughout the Asia Pacific region, including Malaysia, Indonesia, Philippines, Thailand, and Singapore, where he has successfully conducted workshops and training programs for both large enterprises and SMEs. Tarun's client portfolio includes industry leaders such as Dell, AMD, Western Digital, Singtel, CIMB, Digi, Tenaga Nasional, and Sime Darby, demonstrating his ability to work with diverse organizational cultures and technical requirements. Academically, Tarun holds exceptional credentials including an MSc in Information Systems and MBA in Finance and Operations Management from Loyola University Chicago, where he graduated summa cum laude with Beta Gamma Sigma and Alpha Sigma Nu honors. His educational foundation is further strengthened by Bachelor's degrees in Biology, Math, Computer Science, and Business Administration, plus advanced programs from MIT and Stanford in AI, Blockchain, and Entrepreneurship. His extensive certifications as an Agile/Scrum trainer, Java/.NET developer, Machine Learning specialist, and InfoSec expert validate his technical proficiency and commitment to continuous learning, making him an ideal trainer for organizations seeking comprehensive technology education and transformation guidance.'

21 Students
245 Courses
English, Malay, Spanish
25 Years

Instructor

Loading...
Navin Manghan Dewandas Senior Manager and Marketing Trainer Teaching

Navin Manghan Dewandas is a seasoned professional with over two decades of experience in the education and training sector, currently serving as the Senior Manager of Business Development at BAC Education Group. His focus lies in Digital Transformation, Industry 4.0, and Digital Business, where he plays a pivotal role in providing educational and training platforms to a diverse audience. Navin excels in establishing and nurturing business relationships with prospective partners, stakeholders, corporate clients, and students. He is instrumental in creating business opportunities for BAC Education by devising innovative development strategies and driving new business leads from conception through closure. His extensive network includes collaborations with government bodies, GLCs, and MNCs, leveraging available grants and initiatives to advance Malaysian Human Capital Development. Prior to his current role, Navin was the Vice President of M.I.T Academy Sdn Bhd (Malaysian Institute of Technology Academy), where he managed legal matters, sales and marketing, recruitment, and established business prospects for the company's sales pipeline. During his tenure from 2016 to 2018, he significantly contributed to the company's success through leadership and teamwork in technical trainings across Malaysia. He also initiated the establishment of an International School under M.I.T's umbrella. In addition to his roles at BAC Education Group and M.I.T Academy, Navin serves as the Chief Business Development Officer for STEMERA Sdn Bhd, an EdTech startup owned by M.I.T Academy targeting international education markets. His vision for STEMERA is to create job opportunities and learning platforms that equip job seekers and students with skills necessary for digital transformation careers. This innovation has been showcased at prestigious international events such as the RISE Conference in Hong Kong and Blockchain Consensus in Singapore. Navin's passion for education, lifelong learning, and skills training is evident in his commitment to enriching lives through industry-relevant education that aligns with job market needs. As an HRD Corp Certified Trainer & Strategic Partner Consultant, he specializes in areas like Education Management, IR 4.0, Digital Transformation, TVET Skills Training for Corporate Clients among others. His training repertoire includes Negotiation Skills, Collaborative Intelligence, Customer Services, Financial Planning, Business Development, Digital Sales, Law & Compliance, Intellectual Property Rights Management, Psychological Safety in Workplaces, Branding & Marketing Strategies along with Entrepreneurship & Intrapreneurship Development.

7 Students
16 Courses
English

Minimum Qualification

undergraduate

Target Audience

mid level managers

Methodologies

lecture
slides
case studies
group assignment
group discussion
q&A

Instructor Reviews

Tarun Sukhani Founder & CTO
review avatar
Michael Wong Shen Kai
3 years ago
3 years ago

He was indeed very skilled, knowledgeable and passionate in the data science realm. I was impressed with his business know-how (how the world economy works and how all things can be explain with data, with/without bias) and technical skills in converting data into insights. I will not hesitate to recommend Tarun for any data science related training as I would like to attend more classes myself to learn from the best of the best.

review avatar
Anak Agung
3 years ago
3 years ago

I attended one of Tarun's Data Science course in Jakarta (CDSS). He was a professional trainer & very knowledgeable in Data Science. In his course, Tarun gave many practical examples & valuable information regarding how to conduct Data Science & it's related components (e.g. Software & Deployment Architecture). In addition to those lessons, he also gave very useful insights on building a career as a Data Scientist.

review avatar
Pei Cher Chai
3 years ago
3 years ago

Attended "Blockchain Training: An Overview for Business Professionals" conducted by Dr. Tarun. The reference materials are very comprehensive and an excellent means of conveying information. I was very impressed with how this technology works and adapted into business

review avatar
LJ Ong
3 years ago
3 years ago

He shared his professional insights on data science with a sense of humor that cleared up so many of my questions about the content and real-world applications. Information, tools, and resources given are very useful

review avatar
Aamer S
3 years ago
3 years ago

His knowledge of multiple subjects exceeds far greater than that of any IT or non-IT person I have met or interacted with in a long time. The breadth and depth of the subject matter he has acquired is exemplary.

review avatar
Jovyn Kim
3 years ago
3 years ago

Training with Tarun has been awesome. He’s super knowledgable, funny, empathetic and a great educator in general. As someone who didn’t come from a computer science background, his teachings didn’t make me feel stupid or impossible to eventually arrive at being a competent developer. I could understand him as he communicates well & has helped me see the big picture of the computer science field beyond the scope of syntaxes. If you similarly did not come from a CS background and hope to transition into the world of programming but struggle to learn on your own, understand all the foreign & abstract concepts and connect the dots, I think the right person to guide you on your journey would make a big difference. Having someone who’s deep in the field with many years of experience narrow and communicate the relevant areas to focus would also close a big gap from having to struggle and figure out a lot of things on your own. Being able to maintain your interest during your learning journey is important too, thus finding that someone is important. All in all, I would wholeheartedly recommend Tarun and the backend course I took.

review avatar
Srikanth K
3 years ago
3 years ago

Tarun is a results-driven & inspirational technology leader with a clear vision, direction, and broad-based technology expertise. He is passionate, intuitive, engaged, pragmatic, systematic, agile. His experiences span from small start-ups to complex, global companies, from being technical lead to technical strategist to being the leader of larger group of architecture and engineering teams. Much of his experiences are in the area of Java, Scala, Machine Learning, Neural Networks, Cloud Computing, Data Science and what not. I am truly amazed to experience his breadth & depth of technological expertise and pleasure to be part of his team.

review avatar
Zulfikri Y
3 years ago
3 years ago

Tarun is very passionate on the domains and gave numerous insights to support critical business decisions and develop data products to transform daily encounters and processes. He was a professional trainer & very knowledgeable in Data Science. His material is presented through a sequence of brief lectures, interactive demonstrations, great hands-on exercises, and discussions.

review avatar
Marti Sigi
5 years ago
5 years ago

We’ve been collaborated many times in doing courses for the accountants. He spoke to quiet number of event in our company with various topic regards to accountants need. The collaboration was very smooth and his session definitely made a huge impact on our success. Mr Tarun is a great Professional!

PK
Pravena K
3 years ago
3 years ago

Mr. Tarun is a driven, hardworking, and knowledgeable entrepreneur in his field." A broad-minded trainer who embraces change and inspires people to do better every day. Mr. Tarun sets a good example by being enthusiastic and dedicated, and he inspires and motivates others. I am delighted to be working for such personnel

Navin Manghan Dewandas Senior Manager and Marketing Trainer
review avatar
Pei Teng Ha
4 months ago
4 months ago

Gained a lot of knowledge from the trainer!

FAQs

Why should you attend?

The course delves into the intricate legal and regulatory frameworks that govern credit control and collections, offering a comprehensive understanding of the processes involved in debt recovery. Participants will explore the significance of credit control and the roles played by credit controllers and collectors within this framework. Through hands-on activities, learners will analyze sample credit control policies to ensure compliance with legal standards. Key laws such as the Contracts Act, Limitation Act, Insolvency Act, and consumer protection laws are examined to provide a robust foundation for understanding debt recovery's legal landscape. The course also emphasizes regulatory compliance, highlighting the roles of regulatory bodies and industry standards that guide ethical practices in collections. Participants will engage in role-playing exercises to navigate compliance checks and resolve ethical dilemmas effectively. Practical sessions on pre-litigation steps, demand letter drafting, negotiation techniques, and court procedures equip learners with essential skills for commencing debt recovery actions. The course further explores enforcement mechanisms like wage garnishment and asset seizure while considering debtor protections. Risk management strategies are discussed to minimize legal and operational risks associated with poor compliance. Consumer collections are addressed with a focus on specific regulations affecting collection strategies. Learners will design compliant credit policies and practice effective communication techniques within legal boundaries. The course concludes with reflective practice sessions to ensure continuous compliance monitoring and improvement through case studies that integrate legal, regulatory, and ethical considerations.

What you'll learn

  • Explore regulatory compliance requirements and industry standards.
  • Design compliant credit policies aligned with legal requirements.
  • Understand the importance of credit control and collections within a legal framework.
  • Develop practical skills in drafting demand letters and negotiating with debtors.
  • Identify key laws governing credit agreements and debt recovery processes.
  • Enhance risk management strategies to minimize organizational exposure.
  • Analyze enforcement mechanisms while considering debtor protections.

Course Syllabus

Day 1 - Legal Foundations & Procedures
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 1
Day 2 - Compliance & Practical Applications
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 2

Instructor Reviews

Tarun Sukhani Founder & CTO
review avatar
Michael Wong Shen Kai
3 years ago
3 years ago

He was indeed very skilled, knowledgeable and passionate in the data science realm. I was impressed with his business know-how (how the world economy works and how all things can be explain with data, with/without bias) and technical skills in converting data into insights. I will not hesitate to recommend Tarun for any data science related training as I would like to attend more classes myself to learn from the best of the best.

review avatar
Anak Agung
3 years ago
3 years ago

I attended one of Tarun's Data Science course in Jakarta (CDSS). He was a professional trainer & very knowledgeable in Data Science. In his course, Tarun gave many practical examples & valuable information regarding how to conduct Data Science & it's related components (e.g. Software & Deployment Architecture). In addition to those lessons, he also gave very useful insights on building a career as a Data Scientist.

review avatar
Pei Cher Chai
3 years ago
3 years ago

Attended "Blockchain Training: An Overview for Business Professionals" conducted by Dr. Tarun. The reference materials are very comprehensive and an excellent means of conveying information. I was very impressed with how this technology works and adapted into business

review avatar
LJ Ong
3 years ago
3 years ago

He shared his professional insights on data science with a sense of humor that cleared up so many of my questions about the content and real-world applications. Information, tools, and resources given are very useful

review avatar
Aamer S
3 years ago
3 years ago

His knowledge of multiple subjects exceeds far greater than that of any IT or non-IT person I have met or interacted with in a long time. The breadth and depth of the subject matter he has acquired is exemplary.

review avatar
Jovyn Kim
3 years ago
3 years ago

Training with Tarun has been awesome. He’s super knowledgable, funny, empathetic and a great educator in general. As someone who didn’t come from a computer science background, his teachings didn’t make me feel stupid or impossible to eventually arrive at being a competent developer. I could understand him as he communicates well & has helped me see the big picture of the computer science field beyond the scope of syntaxes. If you similarly did not come from a CS background and hope to transition into the world of programming but struggle to learn on your own, understand all the foreign & abstract concepts and connect the dots, I think the right person to guide you on your journey would make a big difference. Having someone who’s deep in the field with many years of experience narrow and communicate the relevant areas to focus would also close a big gap from having to struggle and figure out a lot of things on your own. Being able to maintain your interest during your learning journey is important too, thus finding that someone is important. All in all, I would wholeheartedly recommend Tarun and the backend course I took.

review avatar
Srikanth K
3 years ago
3 years ago

Tarun is a results-driven & inspirational technology leader with a clear vision, direction, and broad-based technology expertise. He is passionate, intuitive, engaged, pragmatic, systematic, agile. His experiences span from small start-ups to complex, global companies, from being technical lead to technical strategist to being the leader of larger group of architecture and engineering teams. Much of his experiences are in the area of Java, Scala, Machine Learning, Neural Networks, Cloud Computing, Data Science and what not. I am truly amazed to experience his breadth & depth of technological expertise and pleasure to be part of his team.

review avatar
Zulfikri Y
3 years ago
3 years ago

Tarun is very passionate on the domains and gave numerous insights to support critical business decisions and develop data products to transform daily encounters and processes. He was a professional trainer & very knowledgeable in Data Science. His material is presented through a sequence of brief lectures, interactive demonstrations, great hands-on exercises, and discussions.

review avatar
Marti Sigi
5 years ago
5 years ago

We’ve been collaborated many times in doing courses for the accountants. He spoke to quiet number of event in our company with various topic regards to accountants need. The collaboration was very smooth and his session definitely made a huge impact on our success. Mr Tarun is a great Professional!

PK
Pravena K
3 years ago
3 years ago

Mr. Tarun is a driven, hardworking, and knowledgeable entrepreneur in his field." A broad-minded trainer who embraces change and inspires people to do better every day. Mr. Tarun sets a good example by being enthusiastic and dedicated, and he inspires and motivates others. I am delighted to be working for such personnel

Navin Manghan Dewandas Senior Manager and Marketing Trainer
review avatar
Pei Teng Ha
4 months ago
4 months ago

Gained a lot of knowledge from the trainer!

We price match

Public Pricing

MYR 3500

Corporate Pricing

Pax:

Training Fees: MYR 6500/day
Total Fees: MYR 13000 ++

Training Provider Pricing

Pax:

Training Fees: MYR 5600
Material Fees: MYR 600
Total Fees: MYR 6200

Features

2 days
14 modules
15 intakes
Full life-time access
English

Subsidies

HRDC Claimable logo

Instructors

Loading...
Tarun Sukhani Founder & CTO Teaching

Tarun Sukhani is a distinguished professional trainer and consultant with over 25 years of comprehensive industry experience spanning multinational corporations across the US, Europe, Asia, South America, and the Middle East. His extensive background encompasses senior executive roles including CIO/CTO, director, and board member positions at renowned organizations such as Dell, AMD, and Experian, as well as regional conglomerates like Indra in Asia Pacific. This diverse corporate experience provides him with unique insights into enterprise-level challenges and solutions across multiple business functions including HR, Finance, Operations, Sales, Risk Management, Engineering, and Accounting. As a highly sought-after trainer, Tarun specializes in an impressive array of cutting-edge technologies and methodologies. His expertise spans Agile/Scrum/SAFe frameworks, enterprise architecture (TOGAF/COBIT/ITIL), cybersecurity (CISSP/CEH/CISO), project management (PRINCE2/PMP), Big Data technologies (Hadoop/Spark), Data Science with Python and R, DevOps practices, Machine Learning/AI, cloud computing, blockchain technologies, and modern development frameworks. This comprehensive skill set enables him to deliver training across the entire technology spectrum, from foundational concepts to advanced implementations. His training delivery extends throughout the Asia Pacific region, including Malaysia, Indonesia, Philippines, Thailand, and Singapore, where he has successfully conducted workshops and training programs for both large enterprises and SMEs. Tarun's client portfolio includes industry leaders such as Dell, AMD, Western Digital, Singtel, CIMB, Digi, Tenaga Nasional, and Sime Darby, demonstrating his ability to work with diverse organizational cultures and technical requirements. Academically, Tarun holds exceptional credentials including an MSc in Information Systems and MBA in Finance and Operations Management from Loyola University Chicago, where he graduated summa cum laude with Beta Gamma Sigma and Alpha Sigma Nu honors. His educational foundation is further strengthened by Bachelor's degrees in Biology, Math, Computer Science, and Business Administration, plus advanced programs from MIT and Stanford in AI, Blockchain, and Entrepreneurship. His extensive certifications as an Agile/Scrum trainer, Java/.NET developer, Machine Learning specialist, and InfoSec expert validate his technical proficiency and commitment to continuous learning, making him an ideal trainer for organizations seeking comprehensive technology education and transformation guidance.'

21 Students
245 Courses
English, Malay, Spanish
25 Years
Loading...
Navin Manghan Dewandas Senior Manager and Marketing Trainer Teaching

Navin Manghan Dewandas is a seasoned professional with over two decades of experience in the education and training sector, currently serving as the Senior Manager of Business Development at BAC Education Group. His focus lies in Digital Transformation, Industry 4.0, and Digital Business, where he plays a pivotal role in providing educational and training platforms to a diverse audience. Navin excels in establishing and nurturing business relationships with prospective partners, stakeholders, corporate clients, and students. He is instrumental in creating business opportunities for BAC Education by devising innovative development strategies and driving new business leads from conception through closure. His extensive network includes collaborations with government bodies, GLCs, and MNCs, leveraging available grants and initiatives to advance Malaysian Human Capital Development. Prior to his current role, Navin was the Vice President of M.I.T Academy Sdn Bhd (Malaysian Institute of Technology Academy), where he managed legal matters, sales and marketing, recruitment, and established business prospects for the company's sales pipeline. During his tenure from 2016 to 2018, he significantly contributed to the company's success through leadership and teamwork in technical trainings across Malaysia. He also initiated the establishment of an International School under M.I.T's umbrella. In addition to his roles at BAC Education Group and M.I.T Academy, Navin serves as the Chief Business Development Officer for STEMERA Sdn Bhd, an EdTech startup owned by M.I.T Academy targeting international education markets. His vision for STEMERA is to create job opportunities and learning platforms that equip job seekers and students with skills necessary for digital transformation careers. This innovation has been showcased at prestigious international events such as the RISE Conference in Hong Kong and Blockchain Consensus in Singapore. Navin's passion for education, lifelong learning, and skills training is evident in his commitment to enriching lives through industry-relevant education that aligns with job market needs. As an HRD Corp Certified Trainer & Strategic Partner Consultant, he specializes in areas like Education Management, IR 4.0, Digital Transformation, TVET Skills Training for Corporate Clients among others. His training repertoire includes Negotiation Skills, Collaborative Intelligence, Customer Services, Financial Planning, Business Development, Digital Sales, Law & Compliance, Intellectual Property Rights Management, Psychological Safety in Workplaces, Branding & Marketing Strategies along with Entrepreneurship & Intrapreneurship Development.

7 Students
16 Courses
English

Minimum Qualification

undergraduate

Target Audience

mid level managers

Methodologies

lecture
slides
case studies
group assignment
group discussion
q&A

FAQs

Close menu