ISO9001: Quality Management System
Master quality management excellence through our intensive International Organization for Standardization 9001 training program designed for quality professionals. Develop comprehensive skills in quality system implementation, internal auditing, risk management, and continuous improvement under expert guidance.
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Training Provider Pricing
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What you'll learn
- Develop quality policies, objectives, and risk-based planning strategies
- Design process maps, procedures, and documentation control systems
- Analyze organizational context and stakeholder requirements for QMS implementation
- Evaluate QMS performance through monitoring, measurement, and review processes
- Apply root cause analysis techniques and customer complaint management
- Conduct effective internal audits and manage nonconformity investigations
- Implement corrective action processes and continuous improvement methods
Why should you attend?
This comprehensive quality management training program provides participants with essential knowledge and practical skills to implement and maintain an effective Quality Management System (QMS) based on International Organization for Standardization 9001 standards. The course begins with foundational concepts, exploring the evolution and purpose of quality management systems, key principles, and organizational benefits. Participants will gain deep understanding of the 2015 standard structure, including all ten clauses covering context analysis, leadership commitment, planning processes, support systems, operational control, performance evaluation, and continuous improvement. The program emphasizes practical application through hands-on exercises including stakeholder identification, risk assessment, process mapping, and policy development. The training covers critical operational aspects such as supplier quality management, documentation control, record keeping, and calibration requirements. Special focus is placed on internal audit fundamentals, teaching participants how to plan, conduct, and report on effective audits. Students learn root cause analysis techniques, corrective and preventive action processes, and customer complaint management. Throughout the program, participants engage in interactive exercises including context analysis drafting, quality policy creation, process mapping, audit simulations, and nonconformity investigations. The course concludes with advanced auditor skills development, covering communication techniques, ethics, and best practices for handling challenging audit situations.
Course Syllabus
Day 1 - ISO 9001 Fundamentals
Short Break
15 minsShort Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsShort Break
15 minsShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - Auditing and Implementation
Short Break
15 minsShort Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsShort Break
15 minsShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Ratings and Reviews
Instructor
Ms. Sumitha Kannan is a highly distinguished Certified Professional Trainer & Quality Auditor with over 30 years of expertise in strategic quality management, particularly within the realms of Japanese and US-based multinational corporations and Electronic Manufacturing Service providers. She holds an MSc in Strategic Quality Management from the University of Portsmouth, UK, where her influential dissertation was published and widely cited. A senior member of the American Society for Quality (ASQ) and the International Professional Managers Association (IPMA), UK, she possesses certifications as an ASQ Certified Manager of Quality/Organizational Excellence and ASQ Certified Quality Auditor. Her practical experience is vast, having implemented significant quality-based initiatives such as the establishment of an SME program to enrich employee skills and leading the inaugural World Quality Month event that underscored quality as a collective responsibility. She played a pivotal role in achieving ISO13485 and ESDS20:20 certifications concurrently through adept cross-functional team collaboration. Furthermore, Ms. Kannan has facilitated numerous training sessions on various quality topics aimed at elevating organizational excellence. Her commitment extends to crafting tailored training programs that address specific organizational needs while enhancing overall customer satisfaction and competitive advantage.
Instructor Reviews
Sumitha has in depth quality knowledge and crafting quality strategy by cultivating the quality culture and mindset. She initiated the Quality Month within the organization. Her positive attitude created a motivating atmosphere within the team. Work with Sumitha was a true pleasure.
Sumitha possess a deep understanding of QA methodologies, processes, and tools, and her ability to effectively apply this knowledge has been instrumental in improving product quality and ensuring the successful delivery of projects. Sumitha is highly analytical, detail-oriented, and has a keen eye for identifying potential issues and implementing proactive solutions. One of her greatest strengths is her ability to lead, inspire and coach a team.
FAQs
Courses you may like
Why should you attend?
This comprehensive quality management training program provides participants with essential knowledge and practical skills to implement and maintain an effective Quality Management System (QMS) based on International Organization for Standardization 9001 standards. The course begins with foundational concepts, exploring the evolution and purpose of quality management systems, key principles, and organizational benefits. Participants will gain deep understanding of the 2015 standard structure, including all ten clauses covering context analysis, leadership commitment, planning processes, support systems, operational control, performance evaluation, and continuous improvement. The program emphasizes practical application through hands-on exercises including stakeholder identification, risk assessment, process mapping, and policy development. The training covers critical operational aspects such as supplier quality management, documentation control, record keeping, and calibration requirements. Special focus is placed on internal audit fundamentals, teaching participants how to plan, conduct, and report on effective audits. Students learn root cause analysis techniques, corrective and preventive action processes, and customer complaint management. Throughout the program, participants engage in interactive exercises including context analysis drafting, quality policy creation, process mapping, audit simulations, and nonconformity investigations. The course concludes with advanced auditor skills development, covering communication techniques, ethics, and best practices for handling challenging audit situations.
What you'll learn
- Develop quality policies, objectives, and risk-based planning strategies
- Design process maps, procedures, and documentation control systems
- Analyze organizational context and stakeholder requirements for QMS implementation
- Evaluate QMS performance through monitoring, measurement, and review processes
- Apply root cause analysis techniques and customer complaint management
- Conduct effective internal audits and manage nonconformity investigations
- Implement corrective action processes and continuous improvement methods
Course Syllabus
Day 1 - ISO 9001 Fundamentals
Short Break
15 minsShort Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsShort Break
15 minsShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - Auditing and Implementation
Short Break
15 minsShort Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsShort Break
15 minsShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Instructor Reviews
Sumitha has in depth quality knowledge and crafting quality strategy by cultivating the quality culture and mindset. She initiated the Quality Month within the organization. Her positive attitude created a motivating atmosphere within the team. Work with Sumitha was a true pleasure.
Sumitha possess a deep understanding of QA methodologies, processes, and tools, and her ability to effectively apply this knowledge has been instrumental in improving product quality and ensuring the successful delivery of projects. Sumitha is highly analytical, detail-oriented, and has a keen eye for identifying potential issues and implementing proactive solutions. One of her greatest strengths is her ability to lead, inspire and coach a team.
Public Pricing
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Subsidies
Ratings and Reviews
Instructor
Ms. Sumitha Kannan is a highly distinguished Certified Professional Trainer & Quality Auditor with over 30 years of expertise in strategic quality management, particularly within the realms of Japanese and US-based multinational corporations and Electronic Manufacturing Service providers. She holds an MSc in Strategic Quality Management from the University of Portsmouth, UK, where her influential dissertation was published and widely cited. A senior member of the American Society for Quality (ASQ) and the International Professional Managers Association (IPMA), UK, she possesses certifications as an ASQ Certified Manager of Quality/Organizational Excellence and ASQ Certified Quality Auditor. Her practical experience is vast, having implemented significant quality-based initiatives such as the establishment of an SME program to enrich employee skills and leading the inaugural World Quality Month event that underscored quality as a collective responsibility. She played a pivotal role in achieving ISO13485 and ESDS20:20 certifications concurrently through adept cross-functional team collaboration. Furthermore, Ms. Kannan has facilitated numerous training sessions on various quality topics aimed at elevating organizational excellence. Her commitment extends to crafting tailored training programs that address specific organizational needs while enhancing overall customer satisfaction and competitive advantage.
FAQs
Courses you may like
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