Effective Problem Solving in Manufacturing: 7-Step Method for Root Cause Elimination

Master systematic problem-solving excellence with our industry-leading methodology training. Develop expertise in root cause analysis, data-driven decision making, and sustainable solution implementation under expert guidance. Transform your approach to complex manufacturing challenges through proven techniques and hands-on application.

updated
intermediate
Effective Problem Solving in Manufacturing: 7-Step Method for Root Cause Elimination
We price match

Public Pricing

MYR 3500

Corporate Pricing

Pax:

Training Fees: MYR 6500/day
Total Fees: MYR 13000 ++

Training Provider Pricing

Pax:

Training Fees: MYR 5600
Material Fees: MYR 600
Total Fees: MYR 6200

Features

2 days
14 modules
Full life-time access
English

Subsidies

HRDC Claimable logo

What you'll learn

  • Use Pareto charts and scatter diagrams to identify and validate root causes
  • Define problems as quantifiable gaps and write effective problem statements
  • Develop implementation plans with clear milestones and stakeholder buy-in
  • Apply Fishbone diagrams and 5 Why technique for comprehensive cause analysis
  • Create process flow diagrams and identify critical defect zones accurately
  • Generate creative solutions using structured brainstorming and decision matrices
  • Establish measurement systems and standardize solutions for sustainability

Why should you attend?

This comprehensive training program equips participants with a systematic approach to identifying, analyzing, and resolving complex problems in electronics manufacturing environments. The methodology emphasizes structured problem-solving techniques that move beyond quick fixes to address root causes effectively. Participants begin by learning to properly define problems as quantifiable gaps rather than symptoms, developing clear problem statements that capture business impact. The course progresses through process mapping techniques, teaching learners to visualize current situations through flowcharts and identify critical defect zones. Data collection methods including tally sheets, run charts, and trend analysis provide the foundation for evidence-based decision making. Advanced analytical tools form the core of the methodology, including Fishbone diagrams for cause brainstorming, the 5 Why technique for deeper investigation, and Pareto charts for prioritizing issues. Participants master root cause identification through scatter diagrams and cross-validation techniques, building compelling problem stories supported by concrete evidence. The solution phase emphasizes creative brainstorming, feasibility analysis, and structured decision-making using scoring matrices. Implementation planning covers action plan development, stakeholder engagement, and resource allocation. The final phases focus on measuring results through Key Performance Indicator comparison, standardizing successful solutions through documentation and visual controls, and establishing sustainable audit systems for continuous improvement.

Course Syllabus

Day 1 - Problem Definition & Analysis
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 1
Day 2 - Solution Implementation & Sustainment
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 2

Instructor

Loading...
Sumitha Kannan Certified Professional Trainer & Quality Auditor Teaching

Ms. Sumitha Kannan is a highly distinguished Certified Professional Trainer & Quality Auditor with over 30 years of expertise in strategic quality management, particularly within the realms of Japanese and US-based multinational corporations and Electronic Manufacturing Service providers. She holds an MSc in Strategic Quality Management from the University of Portsmouth, UK, where her influential dissertation was published and widely cited. A senior member of the American Society for Quality (ASQ) and the International Professional Managers Association (IPMA), UK, she possesses certifications as an ASQ Certified Manager of Quality/Organizational Excellence and ASQ Certified Quality Auditor. Her practical experience is vast, having implemented significant quality-based initiatives such as the establishment of an SME program to enrich employee skills and leading the inaugural World Quality Month event that underscored quality as a collective responsibility. She played a pivotal role in achieving ISO13485 and ESDS20:20 certifications concurrently through adept cross-functional team collaboration. Furthermore, Ms. Kannan has facilitated numerous training sessions on various quality topics aimed at elevating organizational excellence. Her commitment extends to crafting tailored training programs that address specific organizational needs while enhancing overall customer satisfaction and competitive advantage.

23 Courses
English

Minimum Qualification

undergraduate

Target Audience

mid level managers
senior managers

Methodologies

lecture
slides
case studies
group discussion
q&A

Instructor Reviews

Sumitha Kannan Certified Professional Trainer & Quality Auditor
RL
Renee Lim
1 year ago
1 year ago

Sumitha has in depth quality knowledge and crafting quality strategy by cultivating the quality culture and mindset. She initiated the Quality Month within the organization. Her positive attitude created a motivating atmosphere within the team. Work with Sumitha was a true pleasure.

VW
Vincent Weidinger
1 year ago
1 year ago

Sumitha possess a deep understanding of QA methodologies, processes, and tools, and her ability to effectively apply this knowledge has been instrumental in improving product quality and ensuring the successful delivery of projects. Sumitha is highly analytical, detail-oriented, and has a keen eye for identifying potential issues and implementing proactive solutions. One of her greatest strengths is her ability to lead, inspire and coach a team.

FAQs

Why should you attend?

This comprehensive training program equips participants with a systematic approach to identifying, analyzing, and resolving complex problems in electronics manufacturing environments. The methodology emphasizes structured problem-solving techniques that move beyond quick fixes to address root causes effectively. Participants begin by learning to properly define problems as quantifiable gaps rather than symptoms, developing clear problem statements that capture business impact. The course progresses through process mapping techniques, teaching learners to visualize current situations through flowcharts and identify critical defect zones. Data collection methods including tally sheets, run charts, and trend analysis provide the foundation for evidence-based decision making. Advanced analytical tools form the core of the methodology, including Fishbone diagrams for cause brainstorming, the 5 Why technique for deeper investigation, and Pareto charts for prioritizing issues. Participants master root cause identification through scatter diagrams and cross-validation techniques, building compelling problem stories supported by concrete evidence. The solution phase emphasizes creative brainstorming, feasibility analysis, and structured decision-making using scoring matrices. Implementation planning covers action plan development, stakeholder engagement, and resource allocation. The final phases focus on measuring results through Key Performance Indicator comparison, standardizing successful solutions through documentation and visual controls, and establishing sustainable audit systems for continuous improvement.

What you'll learn

  • Use Pareto charts and scatter diagrams to identify and validate root causes
  • Define problems as quantifiable gaps and write effective problem statements
  • Develop implementation plans with clear milestones and stakeholder buy-in
  • Apply Fishbone diagrams and 5 Why technique for comprehensive cause analysis
  • Create process flow diagrams and identify critical defect zones accurately
  • Generate creative solutions using structured brainstorming and decision matrices
  • Establish measurement systems and standardize solutions for sustainability

Course Syllabus

Day 1 - Problem Definition & Analysis
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 1
Day 2 - Solution Implementation & Sustainment
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
Lunch
1 hour
Short Break
15 mins
Short Break
15 mins
Short Break
15 mins
Recap and Q&A
15 mins
End of Day 2

Instructor Reviews

Sumitha Kannan Certified Professional Trainer & Quality Auditor
RL
Renee Lim
1 year ago
1 year ago

Sumitha has in depth quality knowledge and crafting quality strategy by cultivating the quality culture and mindset. She initiated the Quality Month within the organization. Her positive attitude created a motivating atmosphere within the team. Work with Sumitha was a true pleasure.

VW
Vincent Weidinger
1 year ago
1 year ago

Sumitha possess a deep understanding of QA methodologies, processes, and tools, and her ability to effectively apply this knowledge has been instrumental in improving product quality and ensuring the successful delivery of projects. Sumitha is highly analytical, detail-oriented, and has a keen eye for identifying potential issues and implementing proactive solutions. One of her greatest strengths is her ability to lead, inspire and coach a team.

We price match

Public Pricing

MYR 3500

Corporate Pricing

Pax:

Training Fees: MYR 6500/day
Total Fees: MYR 13000 ++

Training Provider Pricing

Pax:

Training Fees: MYR 5600
Material Fees: MYR 600
Total Fees: MYR 6200

Features

2 days
14 modules
Full life-time access
English

Subsidies

HRDC Claimable logo

Instructor

Loading...
Sumitha Kannan Certified Professional Trainer & Quality Auditor Teaching

Ms. Sumitha Kannan is a highly distinguished Certified Professional Trainer & Quality Auditor with over 30 years of expertise in strategic quality management, particularly within the realms of Japanese and US-based multinational corporations and Electronic Manufacturing Service providers. She holds an MSc in Strategic Quality Management from the University of Portsmouth, UK, where her influential dissertation was published and widely cited. A senior member of the American Society for Quality (ASQ) and the International Professional Managers Association (IPMA), UK, she possesses certifications as an ASQ Certified Manager of Quality/Organizational Excellence and ASQ Certified Quality Auditor. Her practical experience is vast, having implemented significant quality-based initiatives such as the establishment of an SME program to enrich employee skills and leading the inaugural World Quality Month event that underscored quality as a collective responsibility. She played a pivotal role in achieving ISO13485 and ESDS20:20 certifications concurrently through adept cross-functional team collaboration. Furthermore, Ms. Kannan has facilitated numerous training sessions on various quality topics aimed at elevating organizational excellence. Her commitment extends to crafting tailored training programs that address specific organizational needs while enhancing overall customer satisfaction and competitive advantage.

23 Courses
English

Minimum Qualification

undergraduate

Target Audience

mid level managers
senior managers

Methodologies

lecture
slides
case studies
group discussion
q&A

FAQs

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