Master Workplace Conflict Resolution and Team Mediation Skills

Koh Li Hong is an HRD Corp Accredited Trainer and Distinguished Toastmaster (DTM) who specializes in sales and marketing communication, emerging leadership, and intrapreneurship. With a unique background as an engineer-turned-storyteller, she has evolved into what she calls a "people engineer" — someone who bridges technical expertise with human-centered development to drive measurable business growth.

Her career began in business development engineering across solar PV, technology, and wastewater treatment sectors. A pivotal moment in her journey came when feedback about her management style prompted her to deeply explore leadership dynamics and workplace capability development. This experience transformed her approach, leading her to focus on learning, culture building, and internal communication. Through mentoring junior engineers, facilitating team sessions, and designing business-aligned training programs, she discovered that organizations fundamentally need three things: clarity, communication, and capability.

Today, Koh Li Hong works as a business and talent consultant, trainer, and coach, blending business acumen with entrepreneurial thinking to translate strategy into actionable execution. Her training portfolio spans multiple high-impact areas including Essential Communication for client interactions and presentations, Sales Accelerator programs for sustainable business growth, Team Dynamics workshops that energize collaboration, Career Navigator sessions for professional clarity and ownership, AI for Non-Tech People to enhance digital readiness, and Emerging Leader & Intrapreneurship development programs.

Her dynamic training style is enhanced by fluency in English, Chinese, and Malay, enabling her to effectively engage diverse audiences across industries and learner levels. Currently pursuing a Master of Entrepreneurship, she continues to strengthen her ability to connect innovation, growth strategy, and people development. Koh Li Hong's approach is characterized by bringing the energy of adventure into learning environments, helping professionals grow through challenge, build resilience, and unlock their full potential while maintaining strong alignment with organizational business goals and measurable results.

Rashmi Raghav is a distinguished Soft Skills Master Trainer and Emotional Intelligence Coach who has dedicated her career to empowering individuals and organizations through transformative learning experiences. As a certified DISC Flow Trainer, HRD Corp Accredited Trainer, and Distinguished Toastmaster (DTM), she brings a comprehensive approach to professional development that combines technical expertise with genuine passion for human connection.

With extensive experience in emotional intelligence coaching, Rashmi has successfully conducted EQ training sessions, coaching programs, and webinars designed to enhance self-awareness, empathy, communication, resilience, and relationship-building skills. Her methodology incorporates carefully designed assessments, interactive exercises, and practical activities that create lasting behavioral change. She specializes in working with clients across diverse industries and backgrounds, helping them develop crucial leadership, communication, and interpersonal capabilities.

Rashmi's training portfolio encompasses a wide range of critical soft skills including mental and emotional wellbeing, resilience building, empathy development, leadership empowerment, public speaking mastery, advanced communication techniques, presentation skills enhancement, and effective parenting strategies. Her award-winning approach to youth empowerment coaching has earned her recognition as a motivational speaker who truly understands the power of human connection in unlocking hidden potential.

Throughout her career, Rashmi has trained, coached, and empowered more than 4,000 professionals across various industries, earning rave reviews for her warm and engaging training style. Her unique ability to combine emotional intelligence expertise with practical communication skills development has made her a sought-after trainer for organizations seeking to enhance their team dynamics and leadership capabilities. She is particularly passionate about working with individuals who are committed to living with conviction, clarity, and confidence while creating positive learning environments that foster growth and development.