SRM159

Strategic Records Management, Retention and Destruction

Q: What will I learn in this Strategic Records Management course?

You will master comprehensive records lifecycle management from creation to secure destruction, including legal and regulatory compliance frameworks like ISO 15489 and ISO 27001. The course covers advanced topics such as information governance, risk assessment methodologies, retention schedule development, digital transformation challenges, email management, cloud storage considerations, and electronic discovery requirements. You'll also gain practical skills in conducting records inventories, implementing classification schemes, project management for records systems, and stakeholder engagement strategies.

Q: What are the prerequisites for this course?

This beginner-level course requires an undergraduate qualification and is designed for IT professionals at entry-level, mid-level managers, and senior managers. No prior records management experience is required, though basic understanding of IT systems and organizational processes would be beneficial. The course is structured to accommodate participants from various professional backgrounds within IT and information management.

Q: How is this course delivered and what teaching methods are used?

This 2-day intensive program uses a blend of interactive teaching methodologies including lectures, slide presentations, real-world case studies, group discussions, and Q&A sessions. The hands-on approach includes practical workshops where you'll work on records inventories, classification schemes, and implementation procedures, ensuring you gain both theoretical knowledge and practical application skills.

Q: Who should attend this records management training?

This course is ideal for IT professionals, entry-level to senior managers, information governance specialists, compliance officers, and anyone responsible for implementing or managing organizational records systems. It's particularly valuable for professionals dealing with digital transformation challenges, regulatory compliance requirements, or those tasked with developing comprehensive information management strategies within their organizations.

Q: Will I receive a certification upon completion?

This course does not include a formal certification. However, you will gain comprehensive knowledge and practical skills in strategic records management that align with industry standards like ISO 15489 and ISO 27001, which will significantly enhance your professional capabilities in information governance and compliance management.

Q: What practical skills will I develop during the course?

You'll develop hands-on expertise in conducting risk assessments and compliance audits, designing secure storage solutions with appropriate access controls, creating retention schedules aligned with regulatory requirements, managing electronic records and digital transformation challenges, and establishing monitoring and continuous improvement processes. The course also covers project management strategies for records system implementations and vendor evaluation techniques.

Q: How does this course address digital transformation and modern records challenges?

The course places special emphasis on contemporary challenges including email management systems, cloud storage considerations, electronic discovery requirements, and the transition from physical to electronic records systems. You'll learn to navigate digital transformation challenges while maintaining compliance with legal and regulatory frameworks, and develop strategies for managing hybrid records environments effectively.

Q: Where is the training conducted?

Our online trainings are conducted usually using Zoom or Google Meet. Our physical trainings are normally held in Common Ground, Bangsar South .

Q: Can international participants join this course?

Please check the Available in section to see which countries the course is available in. If your country is not listed, please contact us.

Q: What is the difference between public, corporate, and training provider pricing?

Public pricing : applies for individuals signing up from different companies. Corporate pricing : applies if a company wants to have an intake for its employees only. Training provider pricing : applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.

Master strategic records management and retention practices with expert-led training designed for IT professionals. Enroll in our comprehensive program covering legal compliance, digital transformation, and secure destruction methodologies for complete organizational information governance mastery.

Available in:
Malaysia

Face-to-Face Nov 12-13, 2026 9:00 AM - 5:00 PM Navin Manghan Dewandas

Created: July 10th 2025, 4:45 AM MYT Last Modified: November 10th 2026, 6:01 AM MYT

updated

beginner

Strategic Records Management, Retention and Destruction

We price match

Public Pricing

MYR 3500

Corporate Pricing

Pax:

Training Fees: MYR 6500/day

Total Fees: MYR 13000 ++

Training Provider Pricing

Pax:

Training Fees: MYR 2400/day

Material Fees: MYR 400

Total Fees: MYR 5200 ++

Features

2 days

16 modules

16 intakes

Full life-time access

English

Technical: 25 pax

Target Audience

students

managers

executives

Methodologies

lecture

slides

case studies

group discussion

q&A

Subsidies

What you'll learn

Conduct risk assessments and compliance audits for records management systems
Design secure storage solutions and access controls for sensitive information
Establish monitoring and continuous improvement processes for compliance
Implement comprehensive records lifecycle management from creation to destruction
Create project plans for records management system implementations
Manage electronic records and digital transformation challenges effectively
Develop retention schedules and policies aligned with regulatory requirements

TTT Accreditation

Navin Manghan Dewandas is an accomplished legal and business consultant, senior corporate trainer, and digital transformation advocate with more than 21 years of dynamic experience across legal, corporate, and education sectors. As an HRD Corp Certified Trainer and Certified Data Protection Officer, he brings a unique blend of legal expertise, business acumen, and educational innovation to his training programs. Currently serving as Senior Manager of Business Development at BAC Education Group, Navin leads key initiatives in Digital Transformation, Industry 4.0, and Digital Business. He is instrumental in building and nurturing partnerships with government-linked companies (GLCs), multinational corporations (MNCs), and government ministries, leveraging available grants and funding to support Malaysia's human capital development and future-ready workforce initiatives. His strategic insight and innovative thinking have made him a key driver in creating and executing education and talent development platforms aligned with government grants, digital economy agendas, and corporate learning frameworks. Navin's professional journey includes significant leadership roles such as Regulatory Legal & Compliance Manager and Business Director at MULA Advisory Sdn Bhd, where he provided expertise in compliance, legal matters, and business development within financial services and capital markets. As Vice President for M.I.T Academy Sdn Bhd, he successfully drove nationwide TVET training programs and initiated the setup of an International School. He also co-founded STEMERA Sdn Bhd, an EdTech startup focused on bridging skills gaps through digital learning platforms, with his innovative work featured at prestigious global conferences including RISE Conference 2018 and Blockchain Consensus 2018. As a trainer, Navin specializes in diverse areas including Legal Practices (Business Law, Contract Law, PDPA, ABAC), Digital Transformation (Google Workspace, AI-driven Digital Communication), Corporate Skills (Procurement, Negotiation, Business Development), and Entrepreneurship. His training approach combines practical legal knowledge with digital readiness, empowering individuals and organizations to thrive in today's competitive landscape. With qualifications including an LLB (Hons) from University of Hertfordshire and a Professional Diploma in International Arbitration, Navin is dedicated to lifelong learning and fostering innovation through education that aligns with the demands of a rapidly evolving digital economy.

11 Students

23 Courses

English, Malay

21 Years

( 1 ratings )

100%

( 1 reviews )

Instructor

Dr. Esther Suria Kala ICT & Cybersecurity Training Expert

Trainer Profile

TTT Certificate

Dr. Esther Suria Kala is a highly accomplished ICT consultant and corporate trainer with nearly 30 years of extensive experience in information technology, project management, and organizational development. As the founder of Angel Software Solutions, she has established herself as a versatile and dedicated professional who delivers cutting-edge training solutions across Malaysia and internationally.

Her academic credentials are exceptional, including a PhD in Psychology with a focus on Human Behaviour and Human Resources, an MBA in Finance, and degrees in both Computer Science and Human Resources. Currently pursuing a second PhD in IT Information Security, Dr. Esther demonstrates an unwavering commitment to continuous learning and staying at the forefront of technological advancement. Her educational foundation is complemented by an impressive array of professional certifications, including Microsoft Certified Trainer (MCT), CISSP, ITIL, SAP Certified Associate, Certified Cyber Security Professional, Data Scientist, AI Engineering, and ECBA certifications.

Dr. Esther's technical expertise spans an extensive range of domains, from traditional programming languages like Java, C++, and PHP to modern technologies including Python, AI coding, machine learning, RPA, and IR 4.0 microservices. She is proficient in database management systems including Microsoft SQL Server and Oracle, web development frameworks, and enterprise solutions like SAP Crystal Reports and SharePoint Server. Her knowledge extends to cybersecurity, ethical hacking, network administration, and data analytics, making her uniquely qualified to address both technical and strategic business challenges.

As a trainer, Dr. Esther excels in bridging the gap between technical complexity and practical application. She delivers comprehensive training programs for both IT and non-IT professionals, covering everything from software development and cloud computing to soft skills such as digital marketing, business analysis, customer service, and project management. Her ability to communicate effectively in both English and Bahasa Malaysia enables her to connect with diverse audiences across different organizational levels.

Her impressive client portfolio includes leading organizations such as Maybank, Telekom Malaysia, Malaysian Airlines, Tenaga Nasional Berhad, Bank Negara, Ministry of Education, Ministry of Finance, and numerous multinational corporations. This extensive experience across banking, telecommunications, government, aviation, and technology sectors demonstrates her adaptability and deep understanding of varied industry requirements. Recognized with the Outstanding Achievement Award in Information Technology from University Malaya in 2013, Dr. Esther continues to empower organizations through innovative training solutions that drive digital transformation and professional excellence.

226 Courses

English, Malay, Hindi, German, Tamil

30 Years

( 0 ratings )

( 0 reviews )

Instructor

Waqar Tariq Project Management & Operations Excellence Trainer

Trainer Profile

TTT Certificate

TTT Accreditation

Dr. Engr. Waqar Tariq is a certified Project Management Professional (PMP®) and HRDC Malaysia-accredited trainer who brings a unique blend of academic excellence and practical industry expertise to every training engagement. With a PhD in Project Management from University Putra Malaysia and professional engineering credentials, he has established himself as a leading authority in operations management, project delivery, corporate communication, and organizational leadership across multiple continents. Throughout his distinguished career, Dr. Tariq has trained and consulted with professionals and organizations across Southeast Asia, the Gulf region, Australia, and the United Kingdom. His expertise spans a comprehensive range of critical business domains including operations management with focus on process design, lean operations, and JIT systems; advanced project management incorporating CPM, PERT, agile methodologies, and risk management; and corporate communication encompassing executive communication, negotiation, presentation skills, and stakeholder engagement. He is particularly recognized for his work in data-backed decision making, digital transformation, AI integration in operations, and strategic leadership during organizational change. What distinguishes Dr. Tariq as a trainer is his commitment to bridging academic rigor with industry practice. He designs and delivers highly engaging, practical training programs built around real-world case studies, simulations, and applied exercises that ensure participants gain immediately implementable skills. His training portfolio includes modules on corporate communication and negotiation, executive presentation, stakeholder engagement, change management, digital transformation, risk management, business continuity planning, and both fundamental and advanced project management practices. Participants consistently praise Dr. Tariq's ability to deliver complex topics with clarity and structure, his use of relevant industry examples to connect theory with practice, and his mentorship approach that extends beyond the classroom. His training methodology focuses on building confidence through practical assignments while strengthening communication and decision-making capabilities that directly impact organizational performance. Dr. Tariq views himself as a partner in growth, dedicated to helping individuals and organizations transform challenges into opportunities through better operations, stronger leadership, and clearer communication, creating lasting impact with every program he delivers.

12 Courses

English, Urdu

15 Years

( 0 ratings )

( 0 reviews )

Instructor Reviews

Navin Manghan Dewandas

Digital Transformation & Legal Training Expert

"Gained a lot of knowledge from the trainer!"

"It helps me to understand and deepen my knowledge especially on the Data Protection in Malaysia (PDPA)."

FAQ

Frequently Asked Questions About This Course

What will I learn in this Strategic Records Management course?

What are the prerequisites for this course?

How is this course delivered and what teaching methods are used?

Who should attend this records management training?

Will I receive a certification upon completion?

What practical skills will I develop during the course?

How does this course address digital transformation and modern records challenges?

Where is the training conducted?

Can international participants join this course?

What is the difference between public, corporate, and training provider pricing?

Do I have to pay right away?

I just enrolled in an intake. Does that mean I can attend the course on that date?

What happens if quorum for an intake is not reached?

Why should you attend?

What you'll learn

Conduct risk assessments and compliance audits for records management systems
Design secure storage solutions and access controls for sensitive information
Establish monitoring and continuous improvement processes for compliance
Implement comprehensive records lifecycle management from creation to destruction
Create project plans for records management system implementations
Manage electronic records and digital transformation challenges effectively
Develop retention schedules and policies aligned with regulatory requirements

End of Day 2