Marketing and Customer Analytics Course - Master Data-Driven Marketing
Enroll in our cutting-edge Marketing and Customer Analytics course to unlock the secrets of customer behavior. Harness powerful analytical tools and engage in immersive exercises for practical insights into market trends and user engagement strategies.
- Available in:
- Malaysia
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Target Audience
Methodologies
Subsidies

What you'll learn
- Create comprehensive customer journey maps
- Apply UI/UX design principles for optimal user engagement
- Conduct hands-on exercises simulating real-world marketing challenges
- Perform advanced customer segmentation with clustering and classification algorithms
- Investigate continuous variable relationships through statistical methods
- Leverage market basket analysis and choice modeling for strategic decision making
- Define and deeply understand target customers
- Utilize data analysis techniques for insightful visualization
Why should you attend?
Dive into the world of Marketing and Customer Analytics with our meticulously crafted course, designed to enhance your understanding of customer behavior and market dynamics. Learn how to define and understand your customers through interactive journey mapping techniques, which will empower you to collect and analyze crucial customer data effectively. Gain insights into UI/UX design principles, ensuring a seamless user experience that resonates with your target audience. Master the fundamentals of data analysis by simulating data, summarizing variables, and visualizing single-variable data sets. Explore the relationships between continuous variables using scatterplots and correlation testing to uncover hidden patterns within customer interactions. Engage in hands-on exercises to apply theoretical knowledge in practical scenarios, including market basket analysis, choice modeling, and customer segmentation using advanced classification techniques. By the end of this course, you'll be equipped with actionable strategies for identifying potential customers and improving their journey with your brand.
Course Syllabus
Day 1 - Customer Journey Analytics
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - Segmentation and Choice Modeling
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Ratings and Reviews
Instructor
Instructor
FAQ
Frequently Asked Questions About This Course
- Public pricing: applies for individuals signing up from different companies.
- Corporate pricing: applies if a company wants to have an intake for its employees only.
- Training provider pricing: applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.
We will keep you updated on the status of the intake after you enroll.
Why should you attend?
Dive into the world of Marketing and Customer Analytics with our meticulously crafted course, designed to enhance your understanding of customer behavior and market dynamics. Learn how to define and understand your customers through interactive journey mapping techniques, which will empower you to collect and analyze crucial customer data effectively. Gain insights into UI/UX design principles, ensuring a seamless user experience that resonates with your target audience. Master the fundamentals of data analysis by simulating data, summarizing variables, and visualizing single-variable data sets. Explore the relationships between continuous variables using scatterplots and correlation testing to uncover hidden patterns within customer interactions. Engage in hands-on exercises to apply theoretical knowledge in practical scenarios, including market basket analysis, choice modeling, and customer segmentation using advanced classification techniques. By the end of this course, you'll be equipped with actionable strategies for identifying potential customers and improving their journey with your brand.
What you'll learn
- Create comprehensive customer journey maps
- Apply UI/UX design principles for optimal user engagement
- Conduct hands-on exercises simulating real-world marketing challenges
- Perform advanced customer segmentation with clustering and classification algorithms
- Investigate continuous variable relationships through statistical methods
- Leverage market basket analysis and choice modeling for strategic decision making
- Define and deeply understand target customers
- Utilize data analysis techniques for insightful visualization
Course Syllabus
Day 1 - Customer Journey Analytics
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - Segmentation and Choice Modeling
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Target Audience
Methodologies
Subsidies

Ratings and Reviews
Instructors
FAQ
Frequently Asked Questions About This Course
- Public pricing: applies for individuals signing up from different companies.
- Corporate pricing: applies if a company wants to have an intake for its employees only.
- Training provider pricing: applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.
We will keep you updated on the status of the intake after you enroll.
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