Design Sprint Framework

Salam Khan is a seasoned corporate trainer and technology practitioner with over two decades of comprehensive experience spanning agile methodologies, data management, product delivery, and business strategy. His unique value proposition lies in combining real-world industry experience with exceptional training capabilities, having worked across diverse markets including Australia, the Middle East, and Southeast Asia with both startups and enterprise-level organizations. Throughout his distinguished career, Salam has delivered impactful training programs for prestigious organizations including Emirates Airlines, PWC Academy UAE, Sepang Circuit Malaysia, Myer, NAB, ANZ, Kind Corner, and 9T5. His training philosophy centers on creating practical, engaging, and outcome-focused learning experiences that translate directly into workplace performance improvements. Whether facilitating large-scale agile transformations, upskilling product teams, or enhancing the capabilities of business analysts and technical writers, Salam designs sessions that are immediately applicable and relevant to participants' daily challenges. Salam's technical foundation is anchored by a Bachelor of Science in Computer Science, complemented by an impressive array of industry certifications that demonstrate his commitment to continuous learning and professional excellence. His credentials include Certified Data Management Professional (CDMP), SAFe Program Consultant (SPC), Professional Scrum Master (PSM), Professional Scrum Product Owner (PSPO), Professional Agile Leader (PAL-E), and Data & AI DSPM Fundamentals certification. What sets Salam apart as a trainer is his hands-on practitioner background, ensuring that his training content is grounded in real-world application rather than theoretical concepts alone. His experience working in the trenches with global teams provides him with invaluable insights into the practical challenges organizations face when implementing agile practices, managing data initiatives, and driving digital transformation. This practical expertise enables him to deliver training that resonates with participants and drives measurable business outcomes, making him an invaluable asset for organizations seeking to enhance their team capabilities through expert-led professional development programs.

Osama is a seasoned Product Design Lead with a robust background in UX/UI design, specializing in creating user-centered designs and building efficient design systems. With over seven years of experience in the industry, Osama has demonstrated exceptional leadership skills by managing and mentoring high-performing design teams across various digital platforms and industries. His expertise lies in ensuring exceptional user experiences and delivering scalable solutions that align with business objectives. Currently based in Kuala Lumpur, Malaysia, Osama holds the position of Product Design Lead at WhipMobility since January 2022, where he manages a team to develop responsive web and mobile applications tailored to meet user needs. He has successfully conducted usability testing, gathered valuable user feedback, and iterated on designs to enhance product outcomes. Additionally, he has defined product roadmaps with clear goals aligned with business strategies and created a comprehensive design system to ensure consistency and efficiency across projects. In August 2023, Osama took on the role of UX Lead at FPT Software, where he leads cross-functional teams of designers and engineers to deliver user-centered solutions. He facilitates workshops and design validation sessions to drive continuous improvement of user experience while implementing design system processes for consistency across multiple platforms. His collaboration with stakeholders ensures that designs are aligned with business goals and product strategy. Previously, as a Senior Product Designer at Ultradata from September 2018 to October 2021, Osama worked closely with cross-functional teams to ensure designs were scalable and met user needs. He led the design of dynamic templates for online banking systems using tools like Figma and Adobe XD. His implementation of a streamlined design system significantly reduced time spent on the design process by 70%. Osama's skill set includes proficiency in prototyping tools such as Figma, WebFlow, Framer, Tokens Studio, Graph Engine, Adobe XD, Sketch, InVision, and Balsamiq. He excels in conducting usability testing, ideation, hypothesis definition, and gathering user feedback to drive informed design decisions. His strong communication skills enable him to articulate design rationale effectively to both technical and non-technical audiences. Passionate about design innovation, Osama thrives in collaborative environments where he can align user goals with business objectives while continuously evolving design processes.