Certified CERT: Cyber Incident Management Training Course
Master the art of cyber incident management with our expert-led training program designed to equip you with cutting-edge skills. Dive deep into frameworks like NIST Cybersecurity Framework and ISO 27035 while learning to build an effective Cyber Emergency Response Team. Enhance your strategic decision-making through simulated exercises that prepare you for real-world scenarios. Enroll now to stay ahead in the dynamic field of cybersecurity.
- Available in:
- Malaysia
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Target Audience
Methodologies
Classification
Focus Area Course
- Addresses skill gaps across industries
- Emphasizes emerging technologies and practices
- Enhances workforce capabilities
- Verified by industry experts
- Broadly applicable across sectors
Subsidies

What you'll learn
- Master communication strategies during a cyber crisis.
- Explore emerging cybersecurity trends and future threats.
- Understand key cybersecurity risks and current threat trends.
- Navigate legal and regulatory considerations in incident response.
- Develop skills for building a robust Cyber Emergency Response Team.
- Conduct post-incident analysis for continuous improvement.
- Learn to implement effective incident response frameworks.
Why should you attend?
In today's rapidly evolving digital landscape, organizations face an ever-growing array of cyber threats. Understanding the key cybersecurity risks and trends such as ransomware, phishing, and insider threats is crucial for safeguarding sensitive information. This course provides a comprehensive overview of these challenges, equipping participants with the knowledge to anticipate and mitigate potential cyber incidents. The course delves into established incident response frameworks like the NIST Cybersecurity Framework, ISO 27035 Incident Management, and MITRE ATT&CK framework. These frameworks offer structured approaches to managing cyber incidents effectively. Participants will learn best practices for building a robust Cyber Emergency Response Team (CERT), emphasizing the importance of clear roles and responsibilities and seamless coordination between IT, legal, public relations, and compliance teams. Incident readiness and preparedness are critical components of effective cyber incident management. Through risk assessments and cybersecurity maturity evaluations, participants will develop skills to create a comprehensive incident response plan (IRP). The course also covers essential communication strategies during a cyber crisis, focusing on internal versus external communication tactics and regulatory disclosure requirements. Legal and regulatory considerations play a significant role in incident response. Understanding compliance with data protection laws such as GDPR, PDPA, and CCPA is vital for minimizing liability issues. Additionally, practical exercises like tabletop simulations provide hands-on experience in handling mock cybersecurity incidents, enhancing decision-making capabilities under pressure. Finally, the course addresses post-incident analysis to identify lessons learned and improve future cybersecurity posture. By exploring emerging trends like AI-powered attacks and industry-specific risks, participants will be well-prepared to tackle future challenges in cybersecurity governance and executive leadership.
Course Syllabus
Day 1 - Threat Landscape & Frameworks
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - CERT Building & Preparedness
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Ratings and Reviews
Instructor
Instructor
Instructor
Instructor
Dr. Esther Suria Kala is a highly accomplished ICT consultant and corporate trainer with nearly 30 years of extensive experience in information technology, project management, and organizational development. As the founder of Angel Software Solutions, she has established herself as a versatile and dedicated professional who delivers cutting-edge training solutions across Malaysia and internationally.
Her academic credentials are exceptional, including a PhD in Psychology with a focus on Human Behaviour and Human Resources, an MBA in Finance, and degrees in both Computer Science and Human Resources. Currently pursuing a second PhD in IT Information Security, Dr. Esther demonstrates an unwavering commitment to continuous learning and staying at the forefront of technological advancement. Her educational foundation is complemented by an impressive array of professional certifications, including Microsoft Certified Trainer (MCT), CISSP, ITIL, SAP Certified Associate, Certified Cyber Security Professional, Data Scientist, AI Engineering, and ECBA certifications.
Dr. Esther's technical expertise spans an extensive range of domains, from traditional programming languages like Java, C++, and PHP to modern technologies including Python, AI coding, machine learning, RPA, and IR 4.0 microservices. She is proficient in database management systems including Microsoft SQL Server and Oracle, web development frameworks, and enterprise solutions like SAP Crystal Reports and SharePoint Server. Her knowledge extends to cybersecurity, ethical hacking, network administration, and data analytics, making her uniquely qualified to address both technical and strategic business challenges.
As a trainer, Dr. Esther excels in bridging the gap between technical complexity and practical application. She delivers comprehensive training programs for both IT and non-IT professionals, covering everything from software development and cloud computing to soft skills such as digital marketing, business analysis, customer service, and project management. Her ability to communicate effectively in both English and Bahasa Malaysia enables her to connect with diverse audiences across different organizational levels.
Her impressive client portfolio includes leading organizations such as Maybank, Telekom Malaysia, Malaysian Airlines, Tenaga Nasional Berhad, Bank Negara, Ministry of Education, Ministry of Finance, and numerous multinational corporations. This extensive experience across banking, telecommunications, government, aviation, and technology sectors demonstrates her adaptability and deep understanding of varied industry requirements. Recognized with the Outstanding Achievement Award in Information Technology from University Malaya in 2013, Dr. Esther continues to empower organizations through innovative training solutions that drive digital transformation and professional excellence.
Instructor Reviews
Mohammad Mehdi Lotfinejad
Chief Data Officer & Data Science Trainer"Mehdi and I worked on several projects with company such as Petronas , Shell and CIMB Regional ETC. I must say Mehdi's training was highly appreciated by our clients as he was able to exhibit in full display his vast knowledge as a Data professional. I would highly recommend him to anyone looking for a top tier training expert."
"Not only knowledgeable but also having hands dirty on what he knows Friendly and building networks quickly."
"I had the pleasure of working with Mehdi together on some high-level initiatives such as the Petronas data scientist program and Shell's project to become a data-driven organization. During these projects, Mehdi received numerous accolades for his ability to share his knowledge and mentor up-and-coming data scientists. Based on our shared experiences, I have no hesitation in recommending Mehdi for any project or position he may be considered for."
Tasmeea Rahman
Data Analytics & Engineering Training Specialist"Tasmeea was an excellent teacher. Very pleasant, willing to assist and answer concerns, and continuously asked how she could assist more. She made the course enjoyable as well as informative."
"Thank you so much for your invaluable guidance. I really enjoyed it and appreciated how much fun you made it! I feel much more equipped to cope with difficult challenges."
"The training was both fascinating and beneficial. Many members of the staff commented on how useful it was. Tasmeea delivers the topic with authority, wit, and passion."
FAQ
Frequently Asked Questions About This Course
- Public pricing: applies for individuals signing up from different companies.
- Corporate pricing: applies if a company wants to have an intake for its employees only.
- Training provider pricing: applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.
We will keep you updated on the status of the intake after you enroll.
Courses you may like
Why should you attend?
In today's rapidly evolving digital landscape, organizations face an ever-growing array of cyber threats. Understanding the key cybersecurity risks and trends such as ransomware, phishing, and insider threats is crucial for safeguarding sensitive information. This course provides a comprehensive overview of these challenges, equipping participants with the knowledge to anticipate and mitigate potential cyber incidents. The course delves into established incident response frameworks like the NIST Cybersecurity Framework, ISO 27035 Incident Management, and MITRE ATT&CK framework. These frameworks offer structured approaches to managing cyber incidents effectively. Participants will learn best practices for building a robust Cyber Emergency Response Team (CERT), emphasizing the importance of clear roles and responsibilities and seamless coordination between IT, legal, public relations, and compliance teams. Incident readiness and preparedness are critical components of effective cyber incident management. Through risk assessments and cybersecurity maturity evaluations, participants will develop skills to create a comprehensive incident response plan (IRP). The course also covers essential communication strategies during a cyber crisis, focusing on internal versus external communication tactics and regulatory disclosure requirements. Legal and regulatory considerations play a significant role in incident response. Understanding compliance with data protection laws such as GDPR, PDPA, and CCPA is vital for minimizing liability issues. Additionally, practical exercises like tabletop simulations provide hands-on experience in handling mock cybersecurity incidents, enhancing decision-making capabilities under pressure. Finally, the course addresses post-incident analysis to identify lessons learned and improve future cybersecurity posture. By exploring emerging trends like AI-powered attacks and industry-specific risks, participants will be well-prepared to tackle future challenges in cybersecurity governance and executive leadership.
What you'll learn
- Master communication strategies during a cyber crisis.
- Explore emerging cybersecurity trends and future threats.
- Understand key cybersecurity risks and current threat trends.
- Navigate legal and regulatory considerations in incident response.
- Develop skills for building a robust Cyber Emergency Response Team.
- Conduct post-incident analysis for continuous improvement.
- Learn to implement effective incident response frameworks.
Course Syllabus
Day 1 - Threat Landscape & Frameworks
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Day 2 - CERT Building & Preparedness
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 2
Instructor Reviews
Mohammad Mehdi Lotfinejad
Chief Data Officer & Data Science Trainer"Mehdi and I worked on several projects with company such as Petronas , Shell and CIMB Regional ETC. I must say Mehdi's training was highly appreciated by our clients as he was able to exhibit in full display his vast knowledge as a Data professional. I would highly recommend him to anyone looking for a top tier training expert."
"Not only knowledgeable but also having hands dirty on what he knows Friendly and building networks quickly."
"I had the pleasure of working with Mehdi together on some high-level initiatives such as the Petronas data scientist program and Shell's project to become a data-driven organization. During these projects, Mehdi received numerous accolades for his ability to share his knowledge and mentor up-and-coming data scientists. Based on our shared experiences, I have no hesitation in recommending Mehdi for any project or position he may be considered for."
Tasmeea Rahman
Data Analytics & Engineering Training Specialist"Tasmeea was an excellent teacher. Very pleasant, willing to assist and answer concerns, and continuously asked how she could assist more. She made the course enjoyable as well as informative."
"Thank you so much for your invaluable guidance. I really enjoyed it and appreciated how much fun you made it! I feel much more equipped to cope with difficult challenges."
"The training was both fascinating and beneficial. Many members of the staff commented on how useful it was. Tasmeea delivers the topic with authority, wit, and passion."
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Target Audience
Methodologies
Classification
Focus Area Course
- Addresses skill gaps across industries
- Emphasizes emerging technologies and practices
- Enhances workforce capabilities
- Verified by industry experts
- Broadly applicable across sectors
Subsidies

Ratings and Reviews
Instructors
Dr. Esther Suria Kala is a highly accomplished ICT consultant and corporate trainer with nearly 30 years of extensive experience in information technology, project management, and organizational development. As the founder of Angel Software Solutions, she has established herself as a versatile and dedicated professional who delivers cutting-edge training solutions across Malaysia and internationally.
Her academic credentials are exceptional, including a PhD in Psychology with a focus on Human Behaviour and Human Resources, an MBA in Finance, and degrees in both Computer Science and Human Resources. Currently pursuing a second PhD in IT Information Security, Dr. Esther demonstrates an unwavering commitment to continuous learning and staying at the forefront of technological advancement. Her educational foundation is complemented by an impressive array of professional certifications, including Microsoft Certified Trainer (MCT), CISSP, ITIL, SAP Certified Associate, Certified Cyber Security Professional, Data Scientist, AI Engineering, and ECBA certifications.
Dr. Esther's technical expertise spans an extensive range of domains, from traditional programming languages like Java, C++, and PHP to modern technologies including Python, AI coding, machine learning, RPA, and IR 4.0 microservices. She is proficient in database management systems including Microsoft SQL Server and Oracle, web development frameworks, and enterprise solutions like SAP Crystal Reports and SharePoint Server. Her knowledge extends to cybersecurity, ethical hacking, network administration, and data analytics, making her uniquely qualified to address both technical and strategic business challenges.
As a trainer, Dr. Esther excels in bridging the gap between technical complexity and practical application. She delivers comprehensive training programs for both IT and non-IT professionals, covering everything from software development and cloud computing to soft skills such as digital marketing, business analysis, customer service, and project management. Her ability to communicate effectively in both English and Bahasa Malaysia enables her to connect with diverse audiences across different organizational levels.
Her impressive client portfolio includes leading organizations such as Maybank, Telekom Malaysia, Malaysian Airlines, Tenaga Nasional Berhad, Bank Negara, Ministry of Education, Ministry of Finance, and numerous multinational corporations. This extensive experience across banking, telecommunications, government, aviation, and technology sectors demonstrates her adaptability and deep understanding of varied industry requirements. Recognized with the Outstanding Achievement Award in Information Technology from University Malaya in 2013, Dr. Esther continues to empower organizations through innovative training solutions that drive digital transformation and professional excellence.
Courses you may like
FAQ
Frequently Asked Questions About This Course
- Public pricing: applies for individuals signing up from different companies.
- Corporate pricing: applies if a company wants to have an intake for its employees only.
- Training provider pricing: applies only for other training providers looking to hire our trainers and use our content. Our content has a licensing fee.
We will keep you updated on the status of the intake after you enroll.
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