Business Process Modelling & BPMN Training Course
Master the art of Business Process Modelling with our immersive course designed to equip you with advanced techniques for optimizing organizational efficiency. Dive into stakeholder analysis, metric definition, and process mapping to transform your business operations.
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Corporate Pricing
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Training Provider Pricing
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What you'll learn
- Understand the fundamentals of BPM and BPMN.
- Define SMART metrics for process performance assessment.
- Scope your processes effectively using IGOE's framework.
- Learn how to integrate processes across departments using BPM.
- Identify stakeholders and conduct thorough stakeholder analysis.
- Create detailed future state process models.
- Develop actionable insights by assessing current state business processes.
- Evaluate business processes through time, cost, quality, and risk lenses.
Why should you attend?
Business Process Modelling (BPM) is an essential framework that aids organizations in visualizing and communicating the processes, workflows, and activities within their business structure. BPM and Business Process Model and Notation (BPMN) together provide a standardized method for mapping out processes in a way that is both accessible to various stakeholders and beneficial for cross-departmental integration. The course delves into the practical applications of BPM and BPMN through real-world case studies, ensuring that participants understand the relevance and importance of these tools in organizational contexts. Planning and scoping form the initial stages of process modelling, where stakeholder identification and analysis are paramount. Participants will learn how to start planning their own process scopes by understanding the contextual elements using IGOE's (Inputs, Guides, Outputs, Enablers). Defining metrics is another key aspect covered in this course. Students will be taught how to establish SMART metrics and assess processes from multiple perspectives including time, cost, quality, and risk. Furthermore, the course explores techniques for assessing current state business processes, identifying leverage points, and developing future state process models.
Course Syllabus
Day 1
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Ratings and Reviews
Instructor
Dr. Esther Suria Kala is a highly accomplished ICT consultant and corporate trainer with nearly 30 years of extensive experience in information technology, project management, and organizational development. As the founder of Angel Software Solutions, she has established herself as a versatile and dedicated professional who delivers cutting-edge training solutions across Malaysia and internationally.
Her academic credentials are exceptional, including a PhD in Psychology with a focus on Human Behaviour and Human Resources, an MBA in Finance, and degrees in both Computer Science and Human Resources. Currently pursuing a second PhD in IT Information Security, Dr. Esther demonstrates an unwavering commitment to continuous learning and staying at the forefront of technological advancement. Her educational foundation is complemented by an impressive array of professional certifications, including Microsoft Certified Trainer (MCT), CISSP, ITIL, SAP Certified Associate, Certified Cyber Security Professional, Data Scientist, AI Engineering, and ECBA certifications.
Dr. Esther's technical expertise spans an extensive range of domains, from traditional programming languages like Java, C++, and PHP to modern technologies including Python, AI coding, machine learning, RPA, and IR 4.0 microservices. She is proficient in database management systems including Microsoft SQL Server and Oracle, web development frameworks, and enterprise solutions like SAP Crystal Reports and SharePoint Server. Her knowledge extends to cybersecurity, ethical hacking, network administration, and data analytics, making her uniquely qualified to address both technical and strategic business challenges.
As a trainer, Dr. Esther excels in bridging the gap between technical complexity and practical application. She delivers comprehensive training programs for both IT and non-IT professionals, covering everything from software development and cloud computing to soft skills such as digital marketing, business analysis, customer service, and project management. Her ability to communicate effectively in both English and Bahasa Malaysia enables her to connect with diverse audiences across different organizational levels.
Her impressive client portfolio includes leading organizations such as Maybank, Telekom Malaysia, Malaysian Airlines, Tenaga Nasional Berhad, Bank Negara, Ministry of Education, Ministry of Finance, and numerous multinational corporations. This extensive experience across banking, telecommunications, government, aviation, and technology sectors demonstrates her adaptability and deep understanding of varied industry requirements. Recognized with the Outstanding Achievement Award in Information Technology from University Malaya in 2013, Dr. Esther continues to empower organizations through innovative training solutions that drive digital transformation and professional excellence.
Course Reviews
"It is my many subscriptions to various courses with the same provider. Every course has expert professionals who understand their professions; I am learning not just from the material but also from the trainer's experiences."
"I am fortunate to learn from the instructor, and I like the concept of his business understanding. Excellent course and instructor."
"This training provided a better grasp of business processing. Thank you for the materials and the e-book"
FAQ
Frequently Asked Questions About This Course
Why should you attend?
Business Process Modelling (BPM) is an essential framework that aids organizations in visualizing and communicating the processes, workflows, and activities within their business structure. BPM and Business Process Model and Notation (BPMN) together provide a standardized method for mapping out processes in a way that is both accessible to various stakeholders and beneficial for cross-departmental integration. The course delves into the practical applications of BPM and BPMN through real-world case studies, ensuring that participants understand the relevance and importance of these tools in organizational contexts. Planning and scoping form the initial stages of process modelling, where stakeholder identification and analysis are paramount. Participants will learn how to start planning their own process scopes by understanding the contextual elements using IGOE's (Inputs, Guides, Outputs, Enablers). Defining metrics is another key aspect covered in this course. Students will be taught how to establish SMART metrics and assess processes from multiple perspectives including time, cost, quality, and risk. Furthermore, the course explores techniques for assessing current state business processes, identifying leverage points, and developing future state process models.
What you'll learn
- Understand the fundamentals of BPM and BPMN.
- Define SMART metrics for process performance assessment.
- Scope your processes effectively using IGOE's framework.
- Learn how to integrate processes across departments using BPM.
- Identify stakeholders and conduct thorough stakeholder analysis.
- Create detailed future state process models.
- Develop actionable insights by assessing current state business processes.
- Evaluate business processes through time, cost, quality, and risk lenses.
Course Syllabus
Day 1
Short Break
15 minsRecap and Q&A
15 minsLunch
1 hourShort Break
15 minsRecap and Q&A
15 minsEnd of Day 1
Course Reviews
"It is my many subscriptions to various courses with the same provider. Every course has expert professionals who understand their professions; I am learning not just from the material but also from the trainer's experiences."
"I am fortunate to learn from the instructor, and I like the concept of his business understanding. Excellent course and instructor."
"This training provided a better grasp of business processing. Thank you for the materials and the e-book"
Public Pricing
Corporate Pricing
Pax:
Training Provider Pricing
Pax:
Features
Subsidies
Ratings and Reviews
Instructor
Dr. Esther Suria Kala is a highly accomplished ICT consultant and corporate trainer with nearly 30 years of extensive experience in information technology, project management, and organizational development. As the founder of Angel Software Solutions, she has established herself as a versatile and dedicated professional who delivers cutting-edge training solutions across Malaysia and internationally.
Her academic credentials are exceptional, including a PhD in Psychology with a focus on Human Behaviour and Human Resources, an MBA in Finance, and degrees in both Computer Science and Human Resources. Currently pursuing a second PhD in IT Information Security, Dr. Esther demonstrates an unwavering commitment to continuous learning and staying at the forefront of technological advancement. Her educational foundation is complemented by an impressive array of professional certifications, including Microsoft Certified Trainer (MCT), CISSP, ITIL, SAP Certified Associate, Certified Cyber Security Professional, Data Scientist, AI Engineering, and ECBA certifications.
Dr. Esther's technical expertise spans an extensive range of domains, from traditional programming languages like Java, C++, and PHP to modern technologies including Python, AI coding, machine learning, RPA, and IR 4.0 microservices. She is proficient in database management systems including Microsoft SQL Server and Oracle, web development frameworks, and enterprise solutions like SAP Crystal Reports and SharePoint Server. Her knowledge extends to cybersecurity, ethical hacking, network administration, and data analytics, making her uniquely qualified to address both technical and strategic business challenges.
As a trainer, Dr. Esther excels in bridging the gap between technical complexity and practical application. She delivers comprehensive training programs for both IT and non-IT professionals, covering everything from software development and cloud computing to soft skills such as digital marketing, business analysis, customer service, and project management. Her ability to communicate effectively in both English and Bahasa Malaysia enables her to connect with diverse audiences across different organizational levels.
Her impressive client portfolio includes leading organizations such as Maybank, Telekom Malaysia, Malaysian Airlines, Tenaga Nasional Berhad, Bank Negara, Ministry of Education, Ministry of Finance, and numerous multinational corporations. This extensive experience across banking, telecommunications, government, aviation, and technology sectors demonstrates her adaptability and deep understanding of varied industry requirements. Recognized with the Outstanding Achievement Award in Information Technology from University Malaya in 2013, Dr. Esther continues to empower organizations through innovative training solutions that drive digital transformation and professional excellence.
FAQ
Frequently Asked Questions About This Course
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